Parts may be returned unused and in original packaging within 30 days of ordering for a full refund. Customer will be responsible for the cost of shipping. Click here to start a parts return.
Heavy freight such as espresso machines and large brewers which require palletization must be returned in unused condition and in original packaging. All equipment returns will have a 15% restocking fee as well as a flat fee of $350 to cover return freight shipping. Custom orders may not be cancelled or returned. Click here to start an equipment return.